Privacy Policy – Creative Connect

At Creative Connect, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website, engage with our services, or interact with us. By using our website or services, you agree to the terms outlined in this policy.

1. Information We Collect

We may collect the following types of information to provide and improve our 3D architectural walkthroughs, 3D panoramic views, and 3D video services:

Personal Information: Name, email address, phone number, company name, and other details you provide when contacting us, requesting a quote, or engaging our services.
Project-Related Information: Architectural plans, design specifications, or other materials shared to facilitate our visualization services.
Usage Data: Information about how you interact with our website, such as IP address, browser type, pages visited, and time spent, collected through cookies and analytics tools.
Communication Data: Records of correspondence, such as emails or messages, when you contact us for support or inquiries.

2. How We Use Your Information

We use your information to deliver high-quality services and enhance your experience with Creative Connect. Specific purposes include:

Providing and customizing our 3D visualization services to meet your project needs.
Communicating with you about inquiries, quotes, project updates, or customer support.
Improving our website and services through analytics and user feedback.
Sending marketing communications, such as newsletters or service updates, with your consent (you may opt out at any time).
Ensuring compliance with legal obligations and protecting our business interests.

3. How We Share Your Information

We do not sell or rent your personal information to third parties. We may share your data only in the following circumstances:

Service Providers: With trusted partners who assist us in delivering services (e.g., cloud storage, analytics, or payment processing), under strict confidentiality agreements.
Legal Requirements: When required by law, such as to comply with a court order or protect our rights and property.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction, with continued protection under this policy.

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance functionality and analyze usage. Cookies help us remember your preferences, improve site performance, and deliver relevant content. You can manage cookie settings through your browser, but disabling cookies may affect your experience on our website.

5. Data Security

We implement industry-standard security measures, such as encryption and secure servers, to protect your personal information from unauthorized access, loss, or misuse. However, no online transmission is completely secure, and we encourage you to take precautions when sharing sensitive data.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

Access, correct, or delete your data.
Opt out of marketing communications.
Request a copy of your data in a portable format.
Object to or restrict certain data processing activities.

To exercise these rights, please contact us using the details below. We will respond promptly in accordance with applicable laws.

7. Third-Party Links

Our website may contain links to third-party websites, such as social media platforms or partner sites. We are not responsible for the privacy practices of these sites and encourage you to review their policies before sharing information.

8. Children’s Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware of such data, we will take steps to delete it promptly.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on our website with a revised effective date. We encourage you to review this page periodically.

10. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:

Creative Connect Resources
Email: info@creativeconnect.com
Phone: +60 16 206 3646
Address: Tasek Vista Residen, Persiaran Suarasa, Bandar Tun Hussein Onn, Cheras, Selangor.